Customer Success Resources
We enjoy sharing our learnings from our journey so that you can save time and effort in your own exploration.
10 Minutes a day is all you need to provide 24/7 Customer Support
Here's a 15-minute read that will guide you through spending 4 hours setting up your customer support platform, enabling you to handle customer support in just 10 minutes a day
Read more..
Customer Support Mantra: Inbox Zero Policy in AI Support Platforms
Discover how the Inbox Zero Policy can transform customer support operations, ensuring timely responses and increased customer satisfaction. Learn practical strategies for managing inquiries efficiently in AI-assisted platforms and enhancing team productivity.
Read more..
Recommended Onboarding Flow for your SaaS App. Just Replicate this!
Discover how to create a perfect onboarding experience for your SaaS app with a streamlined registration process, effective onboarding flow, and ongoing user engagement strategies to boost adoption and retention.
Read more..
Designing Chat Widget’s Message Bubble for Mobile Web
Explore effective design strategies for chat widgets on mobile web, focusing on optimizing message bubbles for usability and enhancing user engagement without obstructing the browsing experience.
Read more..