Report and Analytics
Make data-driven decisions to continuously improve your customer support operations.
SLA Reports
Improve your support processes with SLA reports
Team Performance Reports
Evaluate team productivity and efficiency with comprehensive performance reports.
Marketing Campaign Reports
Monitor the effectiveness of marketing campaigns and optimize strategies accordingly
CSAT Reports
Assess customer satisfaction levels and identify areas for improvement
Response Time Reports
Continuously Monitor the speed of your customer support operations
Chat Reports - By Duration, By Count - Drill Deep into get insights
Dive deep into conversation metrics by duration and count to gain valuable insights.
Click Connector fundamentally helps us to manage the conversations, users are now able to easily manage their leads. All agents are now receiving a fair share of conversations and Click Connector allows us to analyze user performance through reports.
Your New Favorite Customer Support Platform
Elevate Your Customer Support Game
Your customers deserves a better customer experience.
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