Help Desk
Re-imagined.
Become support heroes in no time with our arsenal of powerful tools and automations.
Made for Maximum Productivity
Everything you need to stay ahead of time.
Organized for Productivity
Experience streamlined efficiency with inbuilt shortcuts, a keyboard-oriented inbox, and a clear view designed for teams.
Macros and Presets
Automate repetitive tasks with customizable macros and presets.
Yours to Command
Take control of your workflow with intuitive shortcuts and a keyboard-centric inbox.
Your Favorite Cmd + K
The ultimate shortcut for getting what you need in a flash.
Tags Re-imagined
Tags are grouped for easy categorization and organization.
Reminders
Stay on top of tasks with timely reminders for important actions.
Internal Tickets Re-imagined
Track internal tickets and their statuses along with conversations for better context.
Notifications
Receive timely notifications via email or push notifications when needed.
Automatic Away Detector
Ensure your customers aren't left waiting with idle support staff.
Bot Detection
Stay ahead of the curve with advanced bot detection technology.
Powered by AI
Harness the power of AI to slash total time you spend in customer support operations
Built-in Magic Assistant
Harness the power of AI assistance seamlessly integrated into your platform.
AI Reply Assist
AI enhancements throughout your support operations for a smoother experience.
Automatic Translation
Break language barriers with seamless automatic translation capabilities.
Automation and Extensions
Automate repetitive tasks and boost your productivity
Inbox Automation
Let automation handle the organizational tasks for you.
Built-in Integrations
Access all your favorite tools right at your fingertips.
DIY Integration Panels
Build anything with our simple no-code integration panel builder and connect with your internal systems.
Made for Teams
Collaborative features and automatic workload management tailored for your team.
Unified Data
Centralize CRM, chats, emails, SMSs, and comments for effortless management.
Omni Channel
Deliver consistent support across all channels for unified customer experiences.
Integrated CRM
Access your customer data instantly for lightning-fast support.
FB Posts
Easily manage FB and IG comments, answering questions directly from your social media posts.
Custom Properties
Create custom properties to track help desk data more effectively.
Reports
Access analytics and reports for deeper insights into your support operations.
Customer Activity Tracking
Gain valuable insights through comprehensive tracking of customer interactions.
Elevate Your Customer Support Game
Your customers deserves a better customer experience.