Try Live Chat with Click Connector Instant Support
Top Notion Customer Service
Right Person to the Problem
Live Chat to the Rescue
Transfer chats to different agents to get the right team on the chat and provide fast solutions. Collaborate easily with teams and get superiors’ advice on the matter within minutes
Collect and manage inquiries coming through all platforms including, Facebook, Instagram, Whatsapp, and live chat from a single platform. No need to switch between channels anymore.
Keep your customer data stored and organized to deliver a better service next time. Know everything from customer details, behaviors, location, and more to provide the most convenient support solutions.
Quickly pull up individual team progress. Know how your team is doing at a glance and give them a sense of confidence, motivation, and solidarity for better performance.
Direct chats to available agents for quick support. Get people who speak the customer’s language for a better experience. Transfer chats between agents to get expert help on the matter.
Sprinkle the unique charm of your brand on top of everything. From custom messages, greetings, banners, CTA buttons to agent profiles and bios get every element to align with your brand.
Respond in real-time with website live chat support. Help customers find the best answers quickly to make smart decisions.
Let customers find answers on their own without having to wait for an agent’s reply. Set answers to frequently asked questions in chats and provide fast resolutions.
Label your chats and organize them into segments. Create custom labels to suit your needs and label groups to keep related chats together. So you can pull out any chat you want within seconds.
Use pre-made answers for repeating questions to get back to your customers fast without having to type everything over and over again.
Capture and save all your customers' data within Click Connector.
Divide chats into one or multiple segments and label chats.
Generate in-depth team performance reports within minutes.
Enable self-help with preset FAQs and answers and provide instant solutions without any agent involvement.
Workflows to transfer chats among staff and make collaboration smoother.
Get all chats in a single inbox and transfer chats to different agents based on availability, expertise, and language proficiency.
Easy inbox and chat view customization to view only what you want to see.
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