Scale Conversations Without the Worry of Managing Them
The only software you need to manage your feel of sales and support staff.
Trusted by high performing sales teams
Empowering companies to deliver outstanding chat support
Modernize Your Support Center
Live Chat
- 67% of B2C businesses offer live chat support for customers.
Conversion Rates
- Customers are 93% more likely to make purchases again from companies that provide exceptional customer service.
Proffered Mode of Communication
- For customer support, millennials prefer live chat over any other communication method.
More Conversations with Chat Conversations
The only tool you need to manage chats for more sales and better support.
Unibox
Single Toolbox for All Your Digital communication
Delight your customers with a first-class customer support experience. Create forms, solve customers' problems and find answers together - Simply do more in one place.
Chat Workflows
Seamless Support Experience for the Customer
Get the right agent on the right chat fast. Never keep your customer waiting. Comes with various chat routing strategies, Click Connector streamlined workflows to deliver the best support.
Unibox
All Chat Communication in One Place
View and manage all digital communication from a single platform. From website live chat, Facebook, Instagram to WhatsApp Click Connector connects it all together. So simple. So convenient.
Supported Channels
All Channels and Every Engagement Opportunity is Managed
A truly unified customer messaging experience!
Live Chat
SMS
Reports
Track Team’s Impact and Progress
Quickly pull up individual team progress. Know how your team is doing at a glance and give them a sense of confidence, motivation, and solidarity for better performance.
Unibox
Built for Productivity
Get more done without straining your support heroes. With smart chat routing, message presets, easy collaboration opportunities, and more Click Connector gives them the best tools to make their lives easier.
Everything you need
Sales Agents Love Them
We have crafted every feature of Click Connector to increase the productivity of sales agents.
Transfer Conversation
- We have built Workflows to transfer chats among staff and made collaboration smoother
Chat Tags Groups
- Now you can label conversations under multiple segments
Keyboard shortcuts
- Empowering users to manage chats with quick and easy shortcuts
Scheduled Messages
- Craft your message now, send them later
Notifications
- Never miss a beat of your customers
CRM
- Capture and save all your customers' data within Click Connector
Reporting
- Our newly enhanced reporting provides essential insights into your campaigns and staff performance
Everything that just works for you …..
Shared Inbox
Get all chats in a single inbox and transfer chats to different agents based on availability, expertise, and language proficiency.
Smart Chat Routing
Workflows to transfer chats among staff and made collaborations smoother
Inbuilt CRM
Capture and save all your customers' data within Click Connector.
Tags & Tag Groups
Divide chats into one or multiple segments and label chats.
Preset Forms
Use pre-made forms and customize them to your needs and collect leads.
Automated Reports
Generate in-depth marketing reports within minutes.
Chat Campaigns
Support Experience Surpasses Expectations
Amaze your customer with a highly customized support experience. Speak their language. Greet to suit their situation. Get them the best help they need in one go.
Lead Intelligence
Know Everything & See Everything
Read the inbox with a quick glance. Dig up any chats you want in minutes. Get a centralized shared inbox to keep track of every attended and unattended chat.
Looking to Learn More?
See for Yourself
You are just about to make the best decision for your sales organization.
Free 14 days Trial
No Commitments
All Features Included
Product
Resources
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