Experience Seamless Collaboration via UniBox
Unibox offers you the opportunity to manage and engage with your customers in a unified space.
Distributes chats equally to all your available staff. Select from different chat routing strategies to ensure fast customer responses without making agents feel overwhelmed.
Collaborate with ease as a team to provide the best solutions to your customers — All while sounding like a single agent no matter how many people are working on the chat behind the keyboard.
Find, view and track unattended conversations, so you don’t miss a beat. Get the fastest responses possible without making your customers wait.
Reply fast with pre-made customized messages. Be just a tap away from achieving a fast response rate.
The simplest yet, most comprehensive tool to manage all our customer conversations. Click Connector helps our team with Chat Distribution, Lead Collection, Follow-ups, and Reporting
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