Get More Bookings with Better Conversations!
Deliver a memorable service even before your customers commence their holiday. Provide instant answers tour recommendations via real-time chat and turn more inquiries into bookings.
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Email
Facebook
Instagram
WhatsApp
Conversations to Conversions
Conversations are the Biggest Secret for Conversions in the Travel Industry
- Lowest Cost on Customer Acquisition
- Higher chances of building a good rapport
- A Touch-point to collect marketing data and consent for future promotions
- Humans convert better than systems
Customer Support
Make The Journey Count From Planning
Best journeys start with good planning. Make travel planning simple, easy and digital with a chat customer center for quick responses — and plan the entire trip faster than they can even imagine.
Multi-Channel Communication
Be Where Your Guests Want You to Be
Whether they are on website live chat, Facebook, IG or WhatsApp, bring all communication channels to one place. Always be where they are, even when they are switching between channels.
Supported Channels
All Channels and Every Engagement Opportunity is Managed
A truly unified customer messaging experience!
Live Chat
SMS
After Sales
Handle Last-minute Travel Plan Changes Like a Pro
Stay in touch with no fuss when your customers are in a hurry. Get the conversation to an available agent and be quick to respond to last-minute reservations and cancellations right away.
Chat Routing
Get Them to The Right Destination on The First Go
Direct customer inquiries to the best available agents based on their destination or activity expertise, language proficiency and more. So you are able to provide the best assistance fast.
Unibox
Reach The Right Chat Right away.
Keep your customer chats sorted at all times. Use tags and tag groups to organize your chats, understand what’s going on in your inbox at a glance, and pull up any chat within seconds.
Customer 360
Know The Journey They Want... Even Before They Tell You
Know which pages your customer has visited and what packages and destinations they are interested in even before they say ‘Hi’. So you can be ready to send support faster.
Chat Presets
Show Any Part of The World With a Click of a Button
Keep all information ready about destinations, attractions, packages and policies with automated presets. Send information with a click, so you don’t have to type everything again and again.
Reports
Understand Today’s Travelers Better and Make Better Trips Tomorrow
Get deep insights with customer chats to identify trends and service and communication gaps and make trips more awesome and memorable for your future customers.
Reports
Keep Track of Your Staff Performance
Know individual agent performance to understand who is doing well and who needs support. Generate automated reports within seconds to understand the performance of your whole team.
Looking to Learn More?
The simplest yet, most comprehensive tool to manage all our customer conversations. Click Connector helps our team with Chat Distribution, Lead Collection, Follow-ups, and Reporting
Turn More Visitors into Happy Travelers with Click Connector
You are just about to make the best decision for your sales organization.
Free 14 days Trial
No Commitments
All Features Included
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