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Get More Bookings with Better Conversations!

Deliver a memorable service even before your customers commence their holiday. Provide instant answers tour recommendations via real-time chat and turn more inquiries into bookings.

Conversations to Conversions

Conversations are the Biggest Secret for Conversions in the Travel Industry

Lowest Cost on Customer Acquisition

Higher chances of building a good rapport

A Touch-point to collect marketing data and consent for future promotions

Humans convert better than systems
Customer Support

Make The Journey Count From Planning

Best journeys start with good planning. Make travel planning simple, easy and digital with a chat customer center for quick responses — and plan the entire trip faster than they can even imagine.

Multi-Channel Communication

Be Where Your Guests Want You to Be

Whether they are on website live chat, Facebook, IG or WhatsApp, bring all communication channels to one place. Always be where they are, even when they are switching between channels.

Supported Channels

All Channels and Every Engagement Opportunity is Managed

A truly unified customer messaging experience!

Live Chat

Email

Facebook

SMS

Instagram

WhatsApp

After Sales

Handle Last-minute Travel Plan Changes Like a Pro

Stay in touch with no fuss when your customers are in a hurry. Get the conversation to an available agent and be quick to respond to last-minute reservations and cancellations right away.

Chat Routing

Get Them to The Right Destination on The First Go

Direct customer inquiries to the best available agents based on their destination or activity expertise, language proficiency and more. So you are able to provide the best assistance fast.

Unibox

Reach The Right Chat Right away.

Keep your customer chats sorted at all times. Use tags and tag groups to organize your chats, understand what’s going on in your inbox at a glance, and pull up any chat within seconds.

Customer 360

Know The Journey They Want... Even Before They Tell You

Know which pages your customer has visited and what packages and destinations they are interested in even before they say ‘Hi’. So you can be ready to send support faster.

Chat Presets

Show Any Part of The World With a Click of a Button

Keep all information ready about destinations, attractions, packages and policies with automated presets. Send information with a click, so you don’t have to type everything again and again.

Reports

Understand Today’s Travelers Better and Make Better Trips Tomorrow

Get deep insights with customer chats to identify trends and service and communication gaps and make trips more awesome and memorable for your future customers.

Reports

Keep Track of Your Staff Performance

Know individual agent performance to understand who is doing well and who needs support. Generate automated reports within seconds to understand the performance of your whole team.

Looking to Learn More?

The simplest yet, most comprehensive tool to manage all our customer conversations. Click Connector helps our team with Chat Distribution, Lead Collection, Follow-ups, and Reporting

Melina Pettendorfer

Director, Exotic Luxury Travel

Turn More Visitors into Happy Travelers with Click Connector

You are just about to make the best decision for your sales organization.

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