Conversations are the Biggest Secret for Conversions in the E-Commerce Industry
Provide an easy and faster way for your customers to connect with you. Start conversations with a simple ‘Hello’.
Provide digital support across all platforms, including Facebook, Messenger, IG, WhatsApp and Livechat from a single place.
All Channels and Every Engagement Opportunity is Managed
A truly unified customer messaging experience!
Provide instant assistance with smart chat routing. Get available, and the best agents on the subject to support on the first go for fast resolutions.
Use tags and tag groups to organize your inbox and find the chat you need in the sea of chats. So no issue or customer will be missed or fall through the cracks.
Understand the underlying messages you are chats are telling with deep analytics. Get automated marketing reports on market trends, customer behaviours and more based on chats.
Get in-depth reports on team performance and help them to improve their productivity through positive feedback.
The simplest yet, most comprehensive tool to manage all our customer conversations. Click Connector helps our team with Chat Distribution, Lead Collection, Follow-ups, and Reporting
You are just about to make the best decision for your sales organization.
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