Better Support. Better Service Experience
Chat smarter to optimize your customer journey and deliver a better and more personalized service experience.
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Email
Facebook
Instagram
WhatsApp
Conversations to Conversions
Conversations are the Biggest Secret for Conversions in the Insurance Industry
- Lowest Cost on Customer Acquisition
- Higher chances of building a good rapport
- A Touch-point to collect marketing data and consent for future promotions
- Humans convert better than systems
Omni-Channel Communication
Better Online Help with Omnichannel Communication
Be online and on top of all communication across all channels. From Facebook, Messenger, IG, Whatsapp to Livechat, we help you be across all channels for a seamless sales communication process.
Chat Workflows
Never Put Your Customers on Hold
When you have many insurance plans and categories, getting a subject expert on the chat can take a long time. But not with Click Connector. We direct chats to agents based on availability and expertise in one go.
Lead Generation
Get More Leads in The Pipe.
Collect leads who are actually interested in your products with Click Connector Livechat. Automate the process with preset forms to gather names and contact easily.
Supported Channels
All Channels and Every Engagement Opportunity is Managed
A truly unified customer messaging experience!
Live Chat
SMS
Live Chat
Faster Case Resolutions
Speed up the flow of information. Collect and share information, documents and resources through the same window without email for quick and effective resolutions.
Message Presets
Presets to Save Time and Control Quality.
Keep pre-made messages and chat scripts for instant replies. No need to retype the same message again and again. No need to worry much about quality control of the new hire under training.
Reports
Custom Views to Find What You Need Faster
Label your chats to keep your inbox organized. With Click Connector’s Tags and Tag groups, you can pull up any chat within seconds. Think about the time saved.
Marketing ReportsReports
Understand the Market with Better Reports
Generate in-depth marketing reports in minutes. Click Connector analyze chats to help you understand your customer behaviours better for improved service.
Team Reports
Get Insights on Team Performance
Know who is falling behind and who is up to speed in managing chats. Track individual team performance easily from a single screen.
Looking to Learn More?
The simplest yet, most comprehensive tool to manage all our customer conversations. Click Connector helps our team with Chat Distribution, Lead Collection, Follow-ups, and Reporting
Ensure Improved Service With an Assured Chat Experience
You are just about to make the best decision for your sales organization.
Free 14 days Trial
No Commitments
All Features Included
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